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Customer experience | Sales, Customer Insights,...
Suggested answer

Event Check-Out Time

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Posted on by

We recently held a live event and in the check-ins section we can see who checked in and the time but not the check-out.  Does anyone know if this will populate later or if there is something else we need to do to see this in the marketing app?

  • Suggested answer
    Nya Profile Picture
    on at
    RE: Event Check-Out Time

    Hi Angele,

    The Check-Out Time is a field in Check-in entity by default.

     pastedimage1620800750944v1.png

    And it can be edit in the location shown in the following screenshot.

     pastedimage1620800759024v2.png

    If you find this location rather obscure, you can customize it to another location.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Community Member Profile Picture
    on at
    RE: Event Check-Out Time

    Hi,

    The check-in and check-out is being done manually or automated through any integration ?

    As per your explanation Check-in time displaying but Check-out not displaying means

    • if it was manual then may be check-out not done properly or not reflected due to any other reason .
    • if it was automated then need to check integration points to identify the root cause.

    Thanks,

    Goloknath

  • Suggested answer
    Angele Profile Picture
    on at
    RE: Event Check-Out Time

    Great, thank you!

  • Nya Profile Picture
    on at
    RE: Event Check-Out Time

    Hi Angele,

    I'd like to know if there is any further problem. 

    If not, I would appreciate it if you could mark the answer as verified.

     

    Best Regards,

    Nya

  • Community Member Profile Picture
    on at
    RE: Event Check-Out Time

    Hi Angela, 

    Greetings! If the shared suggestion helpful to you please mark the response as verified so that it will be helpful to others who has similar issues.

    Have a great day.

    Thanks,

    Goloknath

  • Community Member Profile Picture
    on at
    RE: Event Check-Out Time

    Hi,

    Can we automate the check-out time for Teams Events so that this value is filled in when the event participant leaves the Teams Event?

    Kind regards,

    Elise

  • Manju Augustine 123 Profile Picture
    on at
    RE: Event Check-Out Time

    Hi Angele,

    Were you able to solve this issue?

  • Jonas Nicolaisen Profile Picture
    on at
    RE: Event Check-Out Time

    Hello everyone

    Im still not sure, how I activate Check-out Time, so I can see when participants leaves a Teams Live Event?

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