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ReportHello all,
I am having an issue with Credit Limits in GP. One of our clients is getting the "This transaction exceeds the customer's credit limit. Do you want to continue?" message. I looked at the Customer and they had a Credit Limit of $100,000. They only have $30,000 of open invoices. The moment they type in more than $20,000, they get the error message.
* I am getting the total number by adding all open & work invoices and/or by running the AR Aged Trial Balance. I normally compare the 2.
I have tested this on other customers, and get varying results. Some seem to be showing similar issues while others are completely fine. I cannot find the common denominator between them.
Other things I have noted:
- In Receivables Management Setup, Display Over Credit Icon and Warn If Customer Over Credit are unchecked
- There are no Process Holds Setup (I saw something that mentioned this in a different post)
- The Credit Limit Warning for the Customers is the same as the amount
- The customer isn't on hold or inactive
- I ran the Report only (not reconcile) for the Reconcile Current Customer Information and did not see anything that I thought would cause the issue
Has anyone ever seen something like this or have any ideas about what could be causing it?
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