Validation Error 314 - RMS SO POS

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Hello, we got this validation error while doing a transaction.

I checked the Account tender and the "Prevent cashier overtendering" is not checked. Also, there is no credit limit set on the customer's account. Could you please guide me in the right direct on why we would get this error.

Thank you

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Community Member on at

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RE: Validation Error 314 - RMS SO POS

Hello Antonijo,
Please find the attached images of Debit and account tender.
In this transaction we were using debit card and account tender. Total transaction total was $169.49. On Debit we added 153.83 and on Account we put $15.66.
Thanks for your help.
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Antonijo Todorovik 4,025 on at

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RE: Validation Error 314 - RMS SO POS

Hi there.

Can You share (with image) the configuration of the Debit Card tender type, please? Also, if You have account tender type. The second tab, Verification... Also, it can't be clearly seen from the image, is this the only Tender type you are using in the particular transaction? It looks like the value tendered it's not the same with the Total tendered or I'm wrong?

BR, A.