Sales Hub App ownership

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Posted on by AW-08051523-0

Hi,

Is it possible to assign a Service Principal as the owner of the Sales Hub app, or any of the other apps, like Customer Service Workspace, Customer Service Hub?

I thought it wasn't possible, but I have an IT manager that believes it's possible.

Thanks

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Dynamics 365 Sales

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Tom_Gioielli 2,046 Super User 2025 Season 2 on at

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Sales Hub App ownership

As far as I am aware, Apps do not have ownership assigned in the traditional sense. Instead, security roles can be selected to provide access to a given app. If there is such a thing as an owner on a Model Driven App, it is not actually used for visibility or access in any way.

Sharing a model-driven app - assigning security roles and privileges - Power Apps | Microsoft Learn

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