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Keep receiving this error when trying to post a payment to the customer's account. Does anyone know how to fix this issue? It would be greatly appreciated.
Just check if you have provided the exchange rates for the USD.
Hi,
There are a few ways to add/update exchange rates. One of the ways is to Search for Currencies and select Currencies Page from the list. Select the USD currency and then Click the View Action, this will open the Currency Card. Select the Exch. Rates action in the Navigate menu. Enter the starting date for the rate and the exchange rate values.
We only use US Dollars. So we do not need Exchange rates.
Then you have an incorrect setup.
If USD is your base currency you must not have USD as a currency code in your vendors and customers.
You setup USD as a LCY (Local currency) in the general ledger setup page. All your invoices in USD will have a blank currency code.
Thank you ! That was the issue.
If your local currency is USD then you do not need to setup USD as a currency code.
Thank you!
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