web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Data disappeared after trial period

(1) ShareShare
ReportReport
Posted on by 5

Hello there,

so my comapany was using sales and it was great, I edited several tables and columns to suit our needs and I imported first batch of our customers (somewhat around 1000 entries). Now as my trial period was ending, our CEO was on holiday so he wasn´t able to permit paid renewal. So our IT guy suggested to prolong the trial. We did that using Admin console. Well and when the time ran out, sales was still active but my late sales URL was not operational and all the data seems to be gone. Is there a way I can get those data back? 

Thank you.

I have the same question (0)
  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at
    RE: Data disappeared after trial period

    Hi Outdated,

    Create a support ticket from the Power platform admin centre. The support representative will guide you more. It will be resolved.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at
    RE: Data disappeared after trial period

    Hey outdated.

    As stated by Abdul, you should open a support request to see if there's any action that can be done.  Please be aware that:

    - trial environments do NOT have backups

    - according to docs.microsoft.com/.../what-if-my-subscription-expires you can either extend or buy M365.  If the trial is expired, then shortly after (usually 7 days), data is permanently erased.

    Regards

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 149

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 142

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 125 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans