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Microsoft Dynamics NAV (Archived)

Could not locate the control add-in library for chart in NAV 2015

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Posted on by 495

Could not locate the control add-in library for chart in NAV 2015 - error on ALL charts

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I have the same question (0)
  • Verified answer
    Mohana Yadav Profile Picture
    61,214 Super User 2026 Season 1 on at

    I have no issues,

    can you uninstall and re-install again or repair?

  • Suggested answer
    keoma Profile Picture
    32,729 on at

    hi,

    according to your problem with the excel-addin it seems you have a problem with targeting the wrong folder (targeting the nav2013 folder).

  • Verified answer
    Saurabh Shah Profile Picture
    4,560 on at

    Hi Steve,

    You will find the control library in NAV 2015 installation folder

    ServiceTier\program files\Microsoft Dynamics NAV\80\Service\Add-ins

    Please uninstall and install again. You can also do the repair or custom option.

    Regards,

    Saurabh Shah

  • Mearnsman Profile Picture
    495 on at

    I have tried uninstalling and re-installing but no change. The folder Service\add-ins exists in my installation area but is not created in the 'live' NAV 2015 area after install. Should it be?

  • Suggested answer
    Mohana Yadav Profile Picture
    61,214 Super User 2026 Season 1 on at

    yes, did you try by simply copying from your machine to server?

  • Mearnsman Profile Picture
    495 on at

    Uninstalled NAV 2013 and NAV 2015

    Uninstalled Office 2010

    Reinstalled NAV 2015

    Now working.

    Installed Office 2013

  • Mearnsman Profile Picture
    495 on at

    Uninstalled NAV 2013 and NAV 2015

    Uninstalled Office 2010

    Reinstalled NAV 2015

    Now working.

  • Verified answer
    Daniel Pechmann Profile Picture
    on at

    I just had the same behavior. Uninstalling and reinstall didn't work.

    Finally I found the solution:

    • Close all NAV Clients
    • Got to "%TEMP%\Microsoft Dynamics NAV\Add-Ins\"
    • Delete all Content from that directory
    • Try again

    For some reason NAV didn't accept the existing Folders and did not copy the Addon Files from the NST. After deleting those Folders, NAV just creates them when the Addin is first used.

    Hope that saves some hours of Investigation for you.

  • Thomassen Roel Profile Picture
    25 on at

    This still doesn't work for me. I've deleted the contents from the TEMP\Add-in folder, but I'm still unable to load the default add-ins. This is the message on the page where the add-in should be: "The resource for control add-in "Microsoft.Dynamics.Nav.Client.PingPong;PublicKeyToken=31bf3856ad364e35" is not valid."

  • Suggested answer
    Mohana Yadav Profile Picture
    61,214 Super User 2026 Season 1 on at

    Did you check under both Service and Role Tailored Client folders whether you have this dll?

    Restart service and check

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