Microsoft Dynamics NAV (Archived)

Could not locate the control add-in library for chart in NAV 2015

(0) Share

Report

Posted on by Mearnsman

495

Could not locate the control add-in library for chart in NAV 2015 - error on ALL charts

*This post is locked for comments

I have the same question (0)

All responses (22)

Answers (3)

Verified answer

Mohana Yadav 60,993 Super User 2025 Season 2 on at

Like (0)

Report

I have no issues,

can you uninstall and re-install again or repair?

Was this reply helpful? Yes No
Suggested answer

keoma 32,729 on at

Like (0)

Report

hi,

according to your problem with the excel-addin it seems you have a problem with targeting the wrong folder (targeting the nav2013 folder).

Was this reply helpful? Yes No
Verified answer

Saurabh Shah 4,560 on at

Like (0)

Report

Hi Steve,

You will find the control library in NAV 2015 installation folder

ServiceTier\program files\Microsoft Dynamics NAV\80\Service\Add-ins

Please uninstall and install again. You can also do the repair or custom option.

Regards,

Saurabh Shah

Was this reply helpful? Yes No
Mearnsman 495 on at

Like (0)

Report

I have tried uninstalling and re-installing but no change. The folder Service\add-ins exists in my installation area but is not created in the 'live' NAV 2015 area after install. Should it be?

Was this reply helpful? Yes No
Suggested answer

Mohana Yadav 60,993 Super User 2025 Season 2 on at

Like (0)

Report

yes, did you try by simply copying from your machine to server?

Was this reply helpful? Yes No
Mearnsman 495 on at

Like (0)

Report

Uninstalled NAV 2013 and NAV 2015

Uninstalled Office 2010

Reinstalled NAV 2015

Now working.

Installed Office 2013

Was this reply helpful? Yes No
Mearnsman 495 on at

Like (0)

Report

Uninstalled NAV 2013 and NAV 2015

Uninstalled Office 2010

Reinstalled NAV 2015

Now working.

Was this reply helpful? Yes No
Verified answer

Daniel Pechmann on at

Like (4)

Report
I just had the same behavior. Uninstalling and reinstall didn't work.

Finally I found the solution:

Close all NAV Clients

Got to "%TEMP%\Microsoft Dynamics NAV\Add-Ins\"

Delete all Content from that directory

Try again

For some reason NAV didn't accept the existing Folders and did not copy the Addon Files from the NST. After deleting those Folders, NAV just creates them when the Addin is first used.

Hope that saves some hours of Investigation for you.

Was this reply helpful? Yes No
Thomassen Roel 25 on at

Like (0)

Report

This still doesn't work for me. I've deleted the contents from the TEMP\Add-in folder, but I'm still unable to load the default add-ins. This is the message on the page where the add-in should be: "The resource for control add-in "Microsoft.Dynamics.Nav.Client.PingPong;PublicKeyToken=31bf3856ad364e35" is not valid."

Was this reply helpful? Yes No
Suggested answer

Mohana Yadav 60,993 Super User 2025 Season 2 on at

Like (0)

Report

Did you check under both Service and Role Tailored Client folders whether you have this dll?

Restart service and check

Was this reply helpful? Yes No