Small and medium business | Business Central, N...

Missing tracking lines on receiving transfer order

(0) Share

Report

Posted on by GwaindepyKudah

When i post my transfer order with LOT tracking,it ships fine, but on receiving i get error (base qty must be 0). Checking on the item tracking lines for receiving i see they are missing some entries that exist in shipping, what could be the problem. Is this a Microsoft bug? how can this be resolved

I have the same question (0)

All responses (11)

Answers (0)

Suggested answer

Andy Sather on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Is this something you can replicate at will? I would recommend opening up a support ticket with the repro steps, so this can be logged.

Was this reply helpful? Yes No
GwaindepyKudah 53 on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

unfortunately i cant replicate it, as far as i know it happens randomly. thank you i will open a support ticket

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Hello,

As Andy noted, this one will require some more detail and a support ticket. What version of BC are you on? Also, when looking at the Posted Transfer Shipment what Lines are missing from the Transfer Receipt side, for Lot Tracking? So if I am on the Transfer Order, the lines when I click on Item Tracking Ship I can see what was Posted and when I click on Item Tracking Receipt should see all the same entries.

If you can compile this and email back I can test an example. However, I might be able to create the issue and submitting the ticket is the way to go.

Thanks,

Steve

Was this reply helpful? Yes No
GwaindepyKudah 53 on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Thanks Steve,

The customer is running version 14 on premise.

I can see the Tracking details on Shipment (Line>>Item Tracking Lines>>Shipment) but some of them are missing on (Line>>Item Tracking Lines>>Receipt)

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Hello,

Wow, I am using a v14 local within my laptop. I tried another example of a transfer Order with several lines and no issue. I am not sure what v14 you are but this Cumulative Update might solve the Transfer Order Item Tracking issue:

support.microsoft.com/.../cumulative-update-02-for-microsoft-dynamics-365-business-central-spring-2019-update-on-premises-application-build-34444-platform-build-34251-9dee8c96-e51f-8c1c-9123-cf841a66145f

Again, the above might assist so please see if you are on the latest platform update.

Thanks,

Steve

Was this reply helpful? Yes No
Henrik Hella 20 on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Hi

Looks like we have the same problem at one customer.

How did you solve this?

What about transfer orders, only shipped; was it needed to (amually) add / modify Reservation Entries to be able to post the receive?

Was this reply helpful? Yes No
ZL08 10 on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Hi, did anyone resolved the problem? I'm having the same issue where the Item Tracking Line is missing on Transfer Order Receipt.

Was this reply helpful? Yes No
Rebe.Gwaindepy 178 on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Hi, I have not been able to resolve the problem rather than Manually creating the Reservation Entries for receiving on version 14.

Was this reply helpful? Yes No
Rebe.Gwaindepy 178 on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Hi Steven, It is difficult to replicate the issue because it happens randomly. it happened a few times , but it has been a while now

Was this reply helpful? Yes No
ZL08 10 on at

Like (0)

Report

RE: Missing tracking lines on receiving transfer order

Hi, Im trying to create Reservation Entries from Configuration Packages, can I know what to enter in the field "Source Red. No."?

Thank you.

Was this reply helpful? Yes No