web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Knowledge base - Exter...
Service | Customer Service, Contact Center, Fie...
Unanswered

Knowledge base - External integrated search provider

(0) ShareShare
ReportReport
Posted on by Ward010 71
Hi,
 
Did somebody already succeed in crawling an external source (eg. website) to the knowledge base of CRM Dynamics 365?
 
I'm not getting the expected results and am probably missing something.

Ward
  • Expiscornovus Profile Picture
    Expiscornovus 54 on at
    Do you see any details (like crawl failures) in the Insights tab of your Search provider? Can you share those, that might help troubleshooting.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the September Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 60 Most Valuable Professional

#2
11manish Profile Picture

11manish 23 Super User 2026 Season 2

#3
Travis South Profile Picture

Travis South 14

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans