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Supply chain | Supply Chain Management, Commerce
Unanswered

Selecting Customer taking Long time, while create Customer order offline at MPOS

Posted on by Microsoft Employee

Hi All 

i complete the setup for the customer order at MPOS  with Offline Mode functionality, and its working fine 

i have issue when i am selecting customer MPOS is taking long time approx 8 to 12 Sec, and some time more and due to of this my user is not able to create all SO for the day 

may i know what will be the root cause and how can i reduce this time 

  • Juliet Zhu Profile Picture
    Juliet Zhu on at
    RE: Selecting Customer taking Long time, while create Customer order offline at MPOS

    Hi Mahd,

    Did you notice abnormal high memory usage on MPOS? If yes, try to close MPOS and kill DLLHost.exe in Windows task manager, and reopen MPOS see if it helps.

    Did you see any long running query or blocked query observed in SQL activity monitor? If yes, please get a developer involved to analyze details, or open a service request with Microsoft Support team.

    Thanks,

    Juliet Zhu

    SR SUPPORT ENG

    Microsoft Dynamics AX/ Dynamics 365 for Operations Customer Services and Support

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