web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Answered

Open close a shift without declaring a starting amount

(0) ShareShare
ReportReport
Posted on by 37

We have POS devices with no cash drawer and would like to configure them to not require a starting and ending shift amount. Does anyone know how to do this? We're still on Retail SDK.

I have the same question (0)
  • Suggested answer
    Charlotte X Profile Picture
    Microsoft Employee on at

    Hi Leemor1975,

    You can change the state of a shift or suspended and blind-closed shifts for the store, but I don't think you can configure it to not require shift at all.

    For more information, please view the following documentation:

    Shift and cash drawer management - Commerce | Dynamics 365 | Microsoft Learn

    Best Regards,

    Charlotte

  • Verified answer
    Shafeeque P. Profile Picture
    6,533 Moderator on at

    This is functionality is controlled by "Require starting amounts and tender.." checkbox in the functionality profile. And functionality profile is configured at the store level. If you specifically want to do it for a shift where there is no cash drawer, I am not sure if there is an extension point. 

     pastedimage1665063461671v1.png

  • Leemor1975 Profile Picture
    37 on at

    Shafeeque - That is exactly what I was looking for. Thank you!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 92 Super User 2026 Season 1

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 71 Super User 2026 Season 1

#3
Sagar Suman Profile Picture

Sagar Suman 56 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans