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Microsoft Dynamics CRM (Archived)

Sending internal emails through CRM

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Posted on by 275

Hoping for some help. My company is wanting to send internal communication through CRM so that they can track how many people actually opened the email (read receipt has not been successfull). Has any one done this? What is the best option? I'm unable to add users to my marketing list as the option isn't there to choose users as a type.

Any suggestions would be much helpful!

...

J

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  • Suggested answer
    Community Member Profile Picture
    on at

    You can use 3rd party tools available. Check for power objects Power Email

    www.powerobjects.com/.../poweremail

  • Jay83 Profile Picture
    275 on at

    We are not at a stage to consider a 3rd party tool. Any way we can do this in MS Dynamics without using marketing list?

  • Jay83 Profile Picture
    275 on at

    Also - I should say we have click dimensions installed. From the look or powerobjects, Click Dimension should be able to do the same?

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