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Microsoft Dynamics CRM (Archived)

Dynamics 365 The New Mobile offline functionality and issues with it.

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Posted on by 2

Hello All Experts,

I have enabled offline profile using CRM.

but i think mobile offline feature is not stable using Mobile App.

are there people who are using Mobile offline feature and also getting issues with it.

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  • Suggested answer
    AlanDev Profile Picture
    AlanDev 5 on at
    RE: Dynamics 365 The New Mobile offline functionality and issues with it.

    I know its a been a while question, but here goes.

    I have been using mobile offline since April 29 2019 (pretty much since the day of the new mobile offline functionality was released).

    Lots of bugs to start off with, but a lot of these have been sorted and it is now fairly stable.

    Missing functionality at the start such as taking photos, but this feature along with other have been added.

    There are gotchas you will come across every now and then from online vs offline differences and I am not talking just about the unavailable features.

    Lastest issues I had to work around:

    New options set custom control CC_OptionSet (that comes as part of Dynamics not some custom control you imported) is unusable in offline mode, as it is fine if it has a value set, but if it is null you will get an "Error loading control" and the control is unusable.  I had to revert to the standard option set control.

    On an OptionSet, checking for if the OptionSet has no value set returns different results

    Xrm.Page.getAttribute(field).getValue() returns null in online

    Xrm.Page.getAttribute(field).getValue() returns NaN in offline

    You gets lots of chances to add to this list :-)

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