Access Denied for Home page

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Posted on by OrchidC

200

Hi All,

I need some help with this issue for a while now and still cannot figure out what is wrong.
Web page access control rules for Home page is only the default one "Grant Change to Administrator".
There is only one Home page with "/" partial url.
I have tried restarting the portal as well. And clear cache with "/_services/about"

This is the view on Anonymous users. Home page always redirect to login and no CSS

**When I logged in the portal looks fine as expected.

Thank you in advance.

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Samke 20 on at

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RE: Access Denied for Home page

I tried all suggested answers but the following resolves my issue I had to change the Restrict Read access Scope to Exclude direct Child web Files on Web Page Access Control Rule,

>> Portals> Web Page Access Control Rules > Choose rule you want to update

Ensure that the scope is not All Content

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OrchidC 200 on at

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RE: Access Denied for Home page

@Adrian, yeah me either, I was puzzled how it was updated

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Community Member on at

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RE: Access Denied for Home page

Hi Chid

Thanks for this. I was just about to post today as I found this as well. I am not sure how it got unset but it did somehow.

Thanks

Adrian

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Community Member on at

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RE: Access Denied for Home page

you should use this code in your web.config. file

<location path="css">

<system.web>

<authorization>

<allow users="?"/>

</authorization>

</system.web>

</location>

Hope you can undersand what i mean !

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OrchidC 200 on at

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RE: Access Denied for Home page

Found the solution in our issue (this might be different from other scenarios)

There is an attribute of Publishing State entity as "isVisible", it needs to be checked inside "Published" state.

Hope this may help.

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OrchidC 200 on at

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RE: Access Denied for Home page

Hi Adrian,

Not yet, there is actually an on-going investigation in Microsoft support team for this involving devops team, and it also took a while now.

I'll get back here once the issue will be resolve.

Regards,

Chid

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Community Member on at

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RE: Access Denied for Home page

Hi Chid

Did you ever get to the bottom of this? I am getting exactly the same issue. I made lots of changes yesterday, so I don't know whether it was something I did to break it. Like you said as soon as you login all appears like you would expect.

Thanks

Adrian

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RaviKashyap 55,410 Moderator on at

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RE: Access Denied for Home page

This is strange. Worth opening a support case with Microsoft

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OrchidC 200 on at

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RE: Access Denied for Home page

Hi Ravi,

Yes, I have done that just now and still the same, access denied, even the /theme.css is also access denied.

It is weird that this has been working for months then suddenly this happens.

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RaviKashyap 55,410 Moderator on at

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RE: Access Denied for Home page

Hi Chid,

Can you try Portal state on/ off and see if it works?

community.dynamics.com/.../dynamics-365-portal-issues-try-restarting-the-portal

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