Access Denied for Home page

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Posted on by OrchidC

200

Hi All,

I need some help with this issue for a while now and still cannot figure out what is wrong.
Web page access control rules for Home page is only the default one "Grant Change to Administrator".
There is only one Home page with "/" partial url.
I have tried restarting the portal as well. And clear cache with "/_services/about"

This is the view on Anonymous users. Home page always redirect to login and no CSS

**When I logged in the portal looks fine as expected.

Thank you in advance.

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Tino Rabe 652 on at

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Hi Chid,

does this also occur in another browser?

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OrchidC 200 on at

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Hi Tino,

Yes, tried Opera, Firefox, edge, I even tried Chrome incognito.

Not sure what else to check.

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RaviKashyap 55,410 Moderator on at

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Hi Chid,

Can you try Portal state on/ off and see if it works?

community.dynamics.com/.../dynamics-365-portal-issues-try-restarting-the-portal

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OrchidC 200 on at

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Hi Ravi,

Yes, I have done that just now and still the same, access denied, even the /theme.css is also access denied.

It is weird that this has been working for months then suddenly this happens.

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RaviKashyap 55,410 Moderator on at

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This is strange. Worth opening a support case with Microsoft

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Community Member on at

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Hi Chid

Did you ever get to the bottom of this? I am getting exactly the same issue. I made lots of changes yesterday, so I don't know whether it was something I did to break it. Like you said as soon as you login all appears like you would expect.

Thanks

Adrian

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OrchidC 200 on at

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Hi Adrian,

Not yet, there is actually an on-going investigation in Microsoft support team for this involving devops team, and it also took a while now.

I'll get back here once the issue will be resolve.

Regards,

Chid

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OrchidC 200 on at

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Found the solution in our issue (this might be different from other scenarios)

There is an attribute of Publishing State entity as "isVisible", it needs to be checked inside "Published" state.

Hope this may help.

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Community Member on at

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you should use this code in your web.config. file

<location path="css">

<system.web>

<authorization>

<allow users="?"/>

</authorization>

</system.web>

</location>

Hope you can undersand what i mean !

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Community Member on at

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Hi Chid

Thanks for this. I was just about to post today as I found this as well. I am not sure how it got unset but it did somehow.

Thanks

Adrian

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