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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Access Denied for Home...
Microsoft Dynamics CRM (Archived)

Access Denied for Home page

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Posted on by OrchidC 200

Hi All,

I need some help with this issue for a while now and still cannot figure out what is wrong. 
Web page access control rules for Home page is only the default one "Grant Change to Administrator".
There is only one Home page with "/" partial url.
I have tried restarting the portal as well. And clear cache with "/_services/about"

This is the view on Anonymous users. Home page always redirect to login and no CSS
2017_2D00_12_2D00_11_5F00_09_2D00_44_2D00_58.png

**When I logged in the portal looks fine as expected.

Thank you in advance.

*This post is locked for comments

  • Suggested answer
    Samke Profile Picture
    Samke 20 on at
    RE: Access Denied for Home page

    I tried all suggested answers but the following resolves my issue I had to change the Restrict Read access Scope to Exclude direct Child web Files on Web Page Access Control Rule,

    >> Portals> Web Page Access Control Rules > Choose rule you want to update

    Ensure that the scope is not All Content

     

    5556.Capture.JPG

  • OrchidC Profile Picture
    OrchidC 200 on at
    RE: Access Denied for Home page

    @Adrian, yeah me either, I was puzzled how it was updated

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Denied for Home page

    Hi Chid

    Thanks for this. I was just about to post today as I found this as well. I am not sure how it got unset but it did somehow.

    Thanks

    Adrian

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Denied for Home page

    you should use this code in your web.config. file

    <location path="css">

         <system.web>

            <authorization>

               <allow users="?"/>

            </authorization>

         </system.web>

      </location>

    Hope you can undersand what i mean !

  • Verified answer
    OrchidC Profile Picture
    OrchidC 200 on at
    RE: Access Denied for Home page

    Found the solution in our issue (this might be different from other scenarios)

    There is an attribute of Publishing State entity as "isVisible", it needs to be checked inside "Published" state.

    2018_2D00_03_2D00_07_5F00_0_2D00_07_2D00_57.png

    Hope this may help.

  • OrchidC Profile Picture
    OrchidC 200 on at
    RE: Access Denied for Home page

    Hi Adrian,

    Not yet, there is actually an on-going investigation in Microsoft support team for this involving devops team, and it also took a while now.

    I'll get back here once the issue will be resolve.

    Regards,

    Chid

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Denied for Home page

    Hi Chid

    Did you ever get to the bottom of this? I am getting exactly the same issue. I made lots of changes yesterday, so I don't know whether it was something I did to break it. Like you said as soon as you login all appears like you would expect.

    Thanks

    Adrian

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Access Denied for Home page

    This is strange. Worth opening a support case with Microsoft

  • OrchidC Profile Picture
    OrchidC 200 on at
    RE: Access Denied for Home page

    Hi Ravi,

    Yes, I have done that just now and still the same, access denied, even the /theme.css is also access denied.

    It is weird that this has been working for months then suddenly this happens.

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Access Denied for Home page

    Hi Chid,

    Can you try Portal state on/ off and see if it works?

    community.dynamics.com/.../dynamics-365-portal-issues-try-restarting-the-portal

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