web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / After installing Email...
Microsoft Dynamics CRM (Archived)

After installing Email Router Rollup 13, high lsass.exe CPU

(0) ShareShare
ReportReport
Posted on by Joe Woltering 12,163

After installing Rollup 13 for the CRM Email Router on my Exchange (2007) server, I am now seeing high cpu usage from both the lsass.exe service and the Dynamics CRM Email Router service. I can tell they are related becuase when I stop the router service the lsass.exe process drops off significantly. As far as I can tell, everything else is working as intended however I can not operate with continuous drain on my CPU.

*This post is locked for comments

I have the same question (0)
  • Muhammad Adeel Javaid Profile Picture
    Muhammad Adeel Javaid 5,580 on at

    Please refer to these links:

    support.microsoft.com/.../2550044

    blogs.technet.com/.../troubleshooting-high-lsass-cpu-utilization-on-a-domain-controller-part-1-of-2.aspx

  • Joe Woltering Profile Picture
    Joe Woltering 12,163 on at

    Sorry, forgot to mention, it is NOT a DC.

  • Muhammad Adeel Javaid Profile Picture
    Muhammad Adeel Javaid 5,580 on at

    Refer to this thread then please:

    social.technet.microsoft.com/.../3b61050b-3d7b-4cbc-9ac2-b115236c700c

  • Verified answer
    Muhammad Adeel Javaid Profile Picture
    Muhammad Adeel Javaid 5,580 on at

    Here is a link to a hotfix too:

    support.microsoft.com/.../971265

  • Mohammad Atif Profile Picture
    Mohammad Atif on at

    Are you still facing this issue, if yes please open a case with us and we will look into this performance issue

    Thanks,

    Mohammad

  • Joe Woltering Profile Picture
    Joe Woltering 12,163 on at

    Just wanted to report back that this hotfix solved an issue that I realized I was having after making this thread that it indeed was using a lot of memory. After applying the hotfix the memory usage went from 3Gb to 30Mb. Pretty drastic change!!

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Check it for latest version  https://unfitpc.com/lsass-exe and update  your system.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans