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Customer experience | Sales, Customer Insights,...
Suggested Answer

Resource not found for the segment.

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Posted on by 10

Hi,

I have created a Automated cloud flow, for Record creation creation if the one the condition is not met.
Starting with when a field is added or modified, i gave the required condition, and if it Yes i have got the desired result.

& if No, i am unable to achieve the condition. The condition for No is, if it is No, then it should create a anew record in the related entity from Contacts.

This flow is being triggered on Contact Entity.
Fields referred from Contact Entity, : CRN no
Related Entity (entity where the record has to be created): Stayout
 Fields which should get updated in Stayout: CRN no (Simple line of text), Contact (lookup), Type (lookupfield),

The error i am getting as below

Screenshot-2022_2D00_06_2D00_28-at-8.54.28-PM.png

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    For your second lookup add a collection name the similar way you did it for contact lookup.

  • Newdynamics Profile Picture
    10 on at

    Hi Andrew,

    Thank you for the solution.

    But do you have any link or Document for reference, because i cannot add more fields in my flow as per the requirement.

    Regards,

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    I'm not sure what you mean by "add more fields in my flow".

  • Newdynamics Profile Picture
    10 on at

    Hi Andrew,

    As you suggested, "for second lookup add a collection name", i tried that, but still it is showing the same error.

    Regards,

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 2 on at

    Hello,

    Can you share the Step where you are trying to set this lookup values.

    Also for more information please refer below article which will help you to understand how to set lookup values.

    www.velosio.com/.../

    Than you,

    Amit Katariya

  • Newdynamics Profile Picture
    10 on at

    Hi Amit,

    As per the shared article, I have tried using the format as specified. The result is, in the Test runs, the values are coming in the flow, but with "Resource not found for the segment". Also, the flow is for Yes & No Condition.

    As per the  above screenshot, it is the second & fourth field for lookup.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 2 on at

    Can you share the Flow steps because it difficult to help you with this information.

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Can you please provide the screenshot of the current "Add a record" step.

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