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New Reminders - Customer Communication message not coming through?

Posted on by 763
I am trying to test the new Reminder features with the customer communication. I have it setup, but the email is not pulling through the message and it is just coming blank. Has anyone had success with the messages coming through on the email or know what might be missing?
 
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    YUN ZHU Profile Picture
    YUN ZHU 63,857 Super User on at
    New Reminders - Customer Communication message not coming through?
    Hi, I have done some simple tests before, I hope the following information can give you some hints.
     
    Thanks.
    ZHU
  • KJ-03062255-0 Profile Picture
    KJ-03062255-0 763 on at
    New Reminders - Customer Communication message not coming through?
    Here are screenshots:
     
     
     
     
     
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    Valentin Castravet Profile Picture
    Valentin Castravet 6,854 Super User on at
    New Reminders - Customer Communication message not coming through?
    Can you post screenshots of your set up?
     

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