ActiveX component can't create object.

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Posted on by Community Member Microsoft Employee

Hi all.

I have an RMS 2.0 install that has been on the computer for a long while, but POS was never activated on it. We have since purchased another lane and want to add the POS license. However, when I put in the license I get:

"Run-time error '429':

ActiveX component can't create object"

Followed by:

"Automation error"

Followed by:

"Run-time error '-2147418105 (80010007)':

Automation error"

I have tried to repair RMS. I have uninstalled and reinstalled. I have registered dlls. I have uninstalled RMS, removed the Retail Management System folder in program files and the Retail Management System key from Software in the HKLM hive. I have run out of ideas and hope someone can help me.

Thanks!

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Jeff @ Check Point ... 13,380 on at

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RE: ActiveX component can't create object.

Make sure that the machine's default printer is a Windows printer. Even MS' XPS Document Writer will be OK.

Make sure that there is not an apostrophe or quotation marks in any of the Registration fields OR just check the Skip Registration in the bottom left and continue. They already know who the software was sold to. They are just collecting marketing info anyway!
Community Member Microsoft Employee on at

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RE: ActiveX component can't create object.

Hi,

Uninstall the OPOS software which you are using. If its epson, Epson 2.70 cause such issue. Then there are some other OPOS as well. Uninstall that and re - install RMS, this should fix it
Community Member Microsoft Employee on at

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RE: ActiveX component can't create object.

What is in this registry key ?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Retail Management System\Store Operations\Hooks