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Supply chain | Supply Chain Management, Commerce
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d365 Unable to perform data synchronization. The data store with record Id does not exist in the system

Posted on by 5,125

 i am having issue in D365 Dev VM as below image and i can not access it at the moment any idea how to resolve it as i looks like mess leading issue 

pastedimage1635934223305v1.png

  • RE: d365 Unable to perform data synchronization. The data store with record Id does not exist in the system

    Hi Mostafa

    Can you try below:

    1.      Open the "Commerce Parameters" form, and press the "Initialize" link under the "General" tab. Answer "Yes" to the prompt. This will provide any new Retail seed data.

    2.      Open the "Initialize Retail Scheduler" form, and run it with "delete existing configuration" set to "Yes".

    3.     After following the above 2 steps then Navigate to the "Channel Database" form and run a CDX 9999 sync (full sync). This should succeed if everything is properly configured for retail.  

    If the above steps didn't help to solve the issue then you should run reprovisioning tool, in the latest versions of D365 this tool is embeded or ran automatically, but sometimes we may have to run manually to correct the connection strings.

    Kind Regards

    Surya

  • mostafa mahmoud Profile Picture
    mostafa mahmoud 5,125 on at
    RE: d365 Unable to perform data synchronization. The data store with record Id does not exist in the system

    it is not opening the backend

  • nunomaia Profile Picture
    nunomaia 10,684 Super User 2024 Season 1 on at
    RE: d365 Unable to perform data synchronization. The data store with record Id does not exist in the system

    Did you try to make a full sync of POS ?  

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