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Hopefully someone also experienced this behavior:
When we are typing a (long) answer to a case in the case form, after 30 seconds the focus changes to the Subject field and our typing is interrupted rudely.
I tried to disabled all our custom scripting, that didn't seem to be the solution. I also tried to disable autosave for this specific form. That doesn't work either; data is indeed not saved, but the event still exists somehow.
The only solution seems to disable autosaving for the whole organization. But I try to avoid that...
Thanks in advance!
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I thought I tried this solution already. Somehow I must have made a mistake last try. This time it seems to work, thanks a lot!
I thought I tried this solution already. Somehow I must have made a mistake last try. This time it seems to work, thanks!
Refer this on how to disable autosave of a form.
#1
Mohamed Amine Mahmoudi
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Super User 2025 Season 1
#2
Community Member
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#3
Victor Onyebuchi
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