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Session Id :
Customer experience | Sales, Customer Insights,...
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product suggestion form

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Posted on by 65

Hi,

I am having trouble seeing related products in my suggestions form on the opportunity product line. I have created relationships and published all products. Am I missing something else?

pastedimage1604484526728v1.png

Thanks

I have the same question (0)
  • LuHao Profile Picture
    40,892 on at

    Hi Gavlar,

    I tested in two of my environments. The suggestions of D365 in the Asia region function normally, but the suggestions of D365 in United States do not display any related products.

    Server version of D365 in United States: 9.1.0000.24055.

    Server version of D365 in Asia: 9.1.0000.24642, which is higher than D365 in United States.

    Can you check the Server version of your D365, is it lower than 9.1.0000.24642?

  • Gavlar Profile Picture
    65 on at

    Hi Hao,

    My server version is 9.1.0000.24940. I hasten to add though that this is a trial Dynamics version.

    In my UK based system, the server version is also 9.1.0000.24940 and this let me achieve what I needed.

    Weird.

    Thanks

  • Verified answer
    LuHao Profile Picture
    40,892 on at

    Hi Gavlar,

    This is an identified and fixed bug whose fix will be deployed in a recent version update.

    Your UK based system should already include this fix. However, the trial version may be delayed.

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