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Customer experience | Sales, Customer Insights,...
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is it possible to define the fields that get mapped when converting lead into opportunity

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Posted on by 219

Hello community,

I guess the title says it all.

is it possible to define the fields that get mapped when converting lead into opportunity.  Is it possible to use custom fields?

thx

mcdauly

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  • McDauly Profile Picture
    219 on at
    RE: is it possible to define the fields that get mapped when converting lead into opportunity

    thank you so much

  • Verified answer
    LuHao Profile Picture
    40,888 on at
    RE: is it possible to define the fields that get mapped when converting lead into opportunity

    Hi McDauly,

    Yes, we can define custom fields for mapping.

    Please follow the steps.

    Go to Advanced Settings > Customizations > Customize the System, expand Entities > Lead > 1:N relationships, edit opportunity_originating_lead.

    pastedimage1585291352605v1.png    pastedimage1585291425734v2.png

    Click Mappings, new a mapping, select a field in Lead and a field in Opportunity and click OK.

    pastedimage1585291455639v3.png    pastedimage1585291476264v4.png    pastedimage1585291704797v5.png

    The following rules show what kinds of data can be mapped.

    • Both fields must be of the same type and the same format.

    • The length of the target field must be equal to or greater than the length of the source field.

    • The target field can’t be mapped to another field already.

    • The source field must be visible on the form.

    • The target field must be a field that a user can enter data into.

    • If the fields are option sets, the integer values for each option should be identical.

    • Address ID values can’t be mapped.

    For more information on field mapping, please refer to

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/map-entity-fields

    https://www.marksgroup.net/blog/dynamics-365-mapping-fields/

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