window.parent.Xrm.Utility.openDialog doesn't work in IE

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Hi all

I'm using "window.parent.Xrm.Utility.openDialog" to open a web resource in Dynamics CRM 365, and return some value thru Callback function. It's working perfectly fine with Chrome but it doesn't open the web resource on IE. To be exact on IE occasionally it gets open, and shows the webresource, but even in that case it's not successful to return the value when using "Mscrm.Utilities.setReturnValue", It throws an Undefined exception. (I'm using IE 11).

Appreciate any helps,

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

Hello,

try with window.parent.parent

or

Xrm.Utility.openWebResource(webResourceName,webResourceData,width, height)

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Shahbaaz Ansari 6,211 on at

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

Hi,

Please check below link,

stackoverflow.com/.../xrm-utility-openwebresource-opens-new-tab

Thanks,

Shahbaaz

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gdas 50,091 Moderator on at

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

Hi Moore ,

Unfortunately window.parent.Xrm.Utility.openDialog is not supported in Microsoft Dynamics CRM or internet explorer , to over come this MS recommend to use Xrm.Utility.openWebResource , please find below reference -

msdn.microsoft.com/.../jj602956.aspx

You can also check Scott Durow suggestion here - how ever this is also not supported way.

community.dynamics.com/.../185488

Hope this helps.

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Go More 20 on at

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

Hi Jagmohan

Thanks for your response. The reason I chose 'Xrm.Utility.openDialog' over 'Xrm.Utility.openWebResource' is I need the CallBack function. Can I have access to CallBack function using openWebResource?

window.parent.parent doesn't work, sometimes it opens the webresource sometimes it doesn't, and when it opens the webresource the callbackfunction doesn't work and throw an undefined error box.

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Go More 20 on at

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

Hi Goutam

Thanks for your response. The reason I chose 'Xrm.Utility.openDialog' over 'Xrm.Utility.openWebResource' is I need the CallBack function. Can I have access to CallBack function using openWebResource?

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

yes you can leave it blank if you don't need this

for ex.

function CallBack(){}

and call this method in Xrm.Utility.openWebResource

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Temmy Wahyu Raharjo 2,916 on at

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

For the unsupported method, you must check first. Why you need to window.parent? Try Xrm directly, else if you used iframe, then you need parent.Xrm.

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Go More 20 on at

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RE: window.parent.Xrm.Utility.openDialog doesn't work in IE

I have tried "'Xrm.Utility.openWebResource", it's still inconsistent in IE. I mean the web resource gets open only sometimes, not always!

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