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Customer experience | Sales, Customer Insights,...
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Permission error on every data source refresh

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Posted on by 10

Hello Guys,

       I've signed up for trial version for customer insights to some POC. but I am always getting a permission error. I tried getting data from CRM, it's identifying the environment and then failing on the same error, tried excel and same error, tried even blank table inside the customer insights but again i am getting the same permission error. Please advise , below is the error.

pastedimage1616586560467v1.png

I have the same question (0)
  • LuHao Profile Picture
    40,892 on at

    Hi

  • Suggested answer
    Aditya Kuppa Profile Picture
    320 on at

    Hi Mazenx1987,

    Thank you for sharing this error with us and sorry for the inconvenience.

    Can you please share the session details (you can get the session details from the Settings icon on the top right side of the page) with us at CIHelp@microsoft.com so we can look into this issue and resolve at the earliest?

    pastedimage1617039589189v1.png

    Thank you!

    Aditya Kuppa

    Customer Insights team.

  • Suggested answer
    Aditya Kuppa Profile Picture
    320 on at

    Hello Mazenx1987,

    Wanted to follow up and check if still any issues refreshing these data sources. These issues should not happen any more and please feel free to further reach out to us CIHelp at microsoft dot com CIHelp@micrsoft.com

    If you have data sources created on Power Query connectors, you can as well find them and refresh from the maker portal https://make.powerapps.com

    Thank yuou!
    Aditya Kuppa

    Customer Insights team

  • Nimrod Magen Profile Picture
    on at

    Please ignore what's used to be specified in this post and read the post from Aditya above. 

    Thanks,

    Nimrod

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