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Microsoft Dynamics CRM (Archived)

Business Process Error when trying to Activate a Quote

Posted on by Microsoft Employee

Hello All,

I cannot activate a quote after setting the order type to "Work Based" and selecting a contracting unit. I am doing this to be able to connect opportunities, quotes and orders to Projects.  

Backgroun.PNG

This is the error message:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: An error occurred in the plug-in.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>51a8df7e-0365-4065-b7ef-b41575f1e272</ActivityId>
<ErrorCode>-2147220891</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>OperationStatus</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">0</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>SubErrorCode</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">-2146233088</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>An error occurred in the plug-in.</Message>
<Timestamp>2017-07-12T22:49:08.3855294Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText>

[Microsoft.Dynamics.ProjectService.Plugins: Microsoft.Dynamics.ProjectService.Plugins.PreValidatequoteUpdateOrgUnitHasNotChanged]
[a2729fec-244f-4c94-9d78-505768704e2c: c2c020e6-43a3-48ca-ba4f-a1d61995b23d]

*This post is locked for comments

  • Mario N Profile Picture
    Mario N 95 on at
    RE: Business Process Error when trying to Activate a Quote

    Hi Erik,

    did you get a solution to this problem? I'm running into the same issue...

    Thanks and BR

    Mario

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Process Error when trying to Activate a Quote

    Thanks for the help.

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Business Process Error when trying to Activate a Quote

    Hello,

    This looks like exception from Project Service functionality because of 2 last lines. I would suggest to get in touch with Microsoft Support and open a ticket asking for a help.

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