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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / HQ qty issue
Microsoft Dynamics RMS (Archived)

HQ qty issue

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Posted on by desmon 753

I had a store recently crash and I exported the store, but for some reason the hq qty does match with store qty until you run the "Task 190: Perform Full item count reconciliation" . Soon as the qty change at the store, you always have to run the task 190 each day. The other stores work fine except for the one I exported out. Is their a sql script that will update itemdynamic table to always match the store quantities when the WS401 is run automatically?

Thanks

Dave

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  • Verified answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    Dave,

    Yo're only doing half the job. 

    Run a 501 first to ask for the store qty be sent to HQ, then run the 190 to adjust what it contained.

     

  • desmon Profile Picture
    desmon 753 on at

    Yes, I have run the ws501 and then the Task 190. But what’s weird if I change the qty for a particular item at the store level and once the ws401 runs to hq. I go into the Task 190 in HQ. and it shows that discrepancy of that 1 item I changed(Everytime for any items). So if they make qty changes(transfer, PO’s) at the store, they always have to run the task 190 to correct it in hq. Not sure if the itemdynamics table in HQ is not updating properly.

    Thanks and have a great Turkey day 

  • Suggested answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    Transfers are not taking out of stock until the store that they were sent to have received them.

    PO quantities are not updated until committed.

     

    Are you sure you are not jumping the gun too soon.?

     

    For both transfers and POs, I've seen them take 2 or more 401s to update HQ for whatever reason, usually because the clocks and/or time zones are not correct.  If the clocks are off more than 30 seconds between the stores, the info may not pass until a second 401 is done.  Time zone issues could be even longer!

     

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