On Demand Workflow To Clear select field values in Dynamics CRM form

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Posted on by Cathy_CRM

I was trying to understand if there was a way to write an On Demand Workflow To Clear select field values in Dynamics CRM form. I would really appreciate if someone can let me know of a way(if any) that may achieve this functionality. By the way, this is for 2013 OnPremise environment.

Regards,

Cathy.

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Raffaele Sorra 472 on at

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Hi Cathy

Of course, you can use the command to upate the record.

Go to Set Properties and choose "Clear" as Operator on the right side:

greetings

Raffi

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Cathy_CRM 37 on at

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Raffi,

Thank you for your reply. I have used the "Clear" operator to set one field value in a Workflow. My question was: "Can I do this(clear field values) for multiple fields through the same(one) workflow?" Or one workflow can only be used to clear one field? Please let me know.

Regards.

Cathy.

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TheMarkChristie 10,328 Moderator on at

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Hi Cathy

When you create your workflow select the following as many times as you like for that entity

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Cathy_CRM 37 on at

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Hi Mark,

Previously I was able to do this for one field(Set to clear), but later I was able to do this for multiple fields(Set to Clear) in the same workflow!

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Raffaele Sorra 472 on at

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Cathy

You can clear "as many fields as you want" in one workflow. Just set the desired fields to clear:

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Cathy_CRM 37 on at

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Raffi,

Yes you are right, I did try this yesterday, clear multiple fields using the same process and it did work! Thank you for the confirmation as well!

Regards,

Cathy.

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Raffaele Sorra 472 on at

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Great, thanks for the Feedback.

Raffi

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Cathy_CRM 37 on at

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No problem Raffi, thank you for your response as well!

Cathy.

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iTarun 27 on at

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My operator is disabled and not able to set clear. Can you please how to enable this. Earlier i was able to do thins but not now. I dont know, what happened.

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