Hi Community,
I'm having an issue where emails are not responsive for mobile. Please see the below screenshots for reference:
First screenshot shows what the email looks like inside dynamics with mobile view.
Second screenshot shows what the email appears as in outlook:
I have followed the instructions from this thread that adds a media query for columnContainer and containerWrapper:
However, when adding this, then the email shows as below:
Any help would be hugely appreciated.
Many thanks.
Hi Theo Theodorou,
Was this email created in D365 Marketing using the WYSIWYG email editor?
If so, please create a support ticket (and include the HTML of your email) and we will investigate it with a priority.
Best regards,
PM, D365 Marketing
Hi Theo Theodorou,
Have no idea to deal with this. You would better raise a ticket.
André Arnaud de Cal...
291,979
Super User 2025 Season 1
Martin Dráb
230,848
Most Valuable Professional
nmaenpaa
101,156