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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / In Product Entity, I a...
Customer experience | Sales, Customer Insights,...
Answered

In Product Entity, I am facing an issue where the Parent field is hidden because the related fields are missing. To show the Parent field, add all related fields.

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Posted on by Tushar Jadhav 154

Hello Community,

In Product Entity, I am facing an issue where the Parent field is hidden because the related fields are missing. To show the Parent field, add all related fields on save of record.

I have the same question (0)
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at

    Hi Mangesh,

    Please refer to the following link:

         

    One partner shared on solution from Microsoft support:

    pastedimage1681875663506v1.png

  • Tushar Jadhav Profile Picture
    Tushar Jadhav 154 on at

    Hello Leah Ju,

    Thank you for your reply. The method has already been tried, but it is not working as expected.

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at

    Hi Mangesh, 

    In case one of parent fields were removed in active customizations, installing solution won't help (customization will have a priority).

    Removing the active custom layer of the "Product" form may bring the missing Parent field back. But you may need the active layer.

    In this case, needed:

    1) Download and unpack https://www.xrmtoolbox.com/

    2) Install FormXML Editor tool from tool library

    3) Connect to organization

    4) Edit and save the proper form using it.

    pastedimage1681892857064v4.png

    pastedimage1681892838267v3.png

  • Tushar Jadhav Profile Picture
    Tushar Jadhav 154 on at

    Thanks for providing this solution, it has been very helpful.

  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at

    Hi Mangesh,

    Could you click 'Yes' to close the thread if my answer is helpful?

    Thanks in advance!:)

    pastedimage1681968579311v1.png

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