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Individual users to just reset passwords and set user access

Posted on by 10

Hi

I do hope someone can point me in the right direction. Basically we want some of our service desk guys to be able to reset Great Plains passwords and provide user access to certain companies.

For some time I've looked at this and our support will only advise us that we can create 'roles'

However I'm struggling how to understand how to do this. Can anyone please advise!

Many thanks in advance, Will

  • thekudo Profile Picture
    thekudo 10 on at
    RE: Individual users to just reset passwords and set user access

    Thank you very much - that's worked!

  • Verified answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 10,996 User Group Leader on at
    RE: Individual users to just reset passwords and set user access

    Create user in Dynamics GP, give it company access, give it poweruser role. log out GP.

    go to sql server management studio select user and mark it for sysadmin.

    and then login back to gp with your new user.

    sauser.png

  • thekudo Profile Picture
    thekudo 10 on at
    RE: Individual users to just reset passwords and set user access

    Thanks, the main question is how to give the service desk guys the POWERUSER role

  • Suggested answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 10,996 User Group Leader on at
    RE: Individual users to just reset passwords and set user access

    For this your service desk guys must have administrative rights (POWERUSER role) so they will be allowed to change gp user passwords and their access to certain companies.

    Tools>>Setup>>System>>User Access window : from here you will provide gp uses access to companies.

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