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We want to have a different template for a/r credit memos based on the customer. We have 2 templates and have them assigned to the different set of customers.
The system will not switch between the associated templates.
I have this working in my test environment but will not work in the live environment.
Suggestions?
CReed
Hello CReed,
What 'template' are you referring to? Can you give an example? Are you talking about a window, or an email for customers, etc? There is not enough information provided in this case to be able to advise.
Thanks,
Cheryl W
Microsoft Dynamics GP Support.
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