Populate a Microsoft Word template data persistence

I created a template for the "order" table of Dynamics 365. when i select a record and click "word templates" i can select my template and it works lovely. I want a flow that will take this same template and email it to our laboratory team. I created a flow off of the "flow" button within the D365 sales CRM. I did all the coding and now when the flow runs it creates a new document in SharePoint populated with all the required data.

The issue is the second I try and do anything with the file, it depopulates all the XML data. these actions include.

Save As
Download
Open on desktop
Save to PDF
Export

I have tried...

Store template in OneDrive
Store template in Sharepoint
Creating the file in OneDrive.
Creating the file in Sharepoint
change input values from 'trigger' to 'list row'
remade my template to just one XML entry
tested the code in the power apps flow editor
coping the document
moving the document to a different folder to open.
cried deeply

I am out of words for what I should do.... any thoughts?

My guess is it is either some formatting issue with the way "populate a Microsoft word template' works with Dynamics 365 or it is an issue with security and permissions. I don't know...

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