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Client has RMS customer who purchases large amounts of product. The customer placed a prepayment of $100,000.00 to be applied later. Upon receiving payment the employee left "apply local credit" checked and the money was applied to older invoices (mostly). They did not discover the error for weeks. Now they would like to reverse the payments made to the open invoices and get the 100,000.00 "back on the books."
Any wild ideas?
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The question is, is there any way to 'unpay' a paid invoice so it shows open after being paid, rather than just a large block of money negative payment or a lot of negative payments. When you apply negative payments, only open invoices are available for application of money posative or negative.
You can make negative payments to apply to the account.
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