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Microsoft Dynamics AX (Archived)

Delete old users in AX2012 R2

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We are cleaning the system to prepare for an upgrade and one of the first things we need to do is clean the old users from the system.  I have gone into the user maintenance to delete any disabled users but I have found that there are some users who although they are disabled are actually able to access AX. I didn't think this was possible?  I then deleted some I know have left the company but the delete function on the top ribbon had no effect and the user is still there when I do a Named User count report.

Can you please let me know how to delete inactive users?

Many thanks in advance

Paulina

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    304,553 Super User 2026 Season 1 on at

    Hi Paulina,

    The named user count report is using a table which is maintained using a batch job. This job collects usually data once a week. You can read about this job in my blog post: kaya-consulting.com/standard-batch-jobs-ax2012

    Are you also saying that users are not really deleted from the Users table? Or are they just present on the report? If a user is not deleted, you should get an error message with the reason why the user cannot be deleted.

  • Community Member Profile Picture
    on at

    Many thanks.  The 2 batches had been deleted so re crreated as indicated.  Your blog was great - as always.

    Regards,

    Paulina

  • Community Member Profile Picture
    on at

    Now I have run that batch the user number has reduced to what I would expect but the report is no longer giving me details of the users in the various categories - Any Ideas?

  • André Arnaud de Calavon Profile Picture
    304,553 Super User 2026 Season 1 on at

    Hi Paulina,

    Can you explain your new question?

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