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V25 and Extensions

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Posted on by rcboiler

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Noticed that as a global administrator that you can no longer install extensions into a client's BC environment. When you select the link from appsource it looks at your email account and assumes you are installing to your tenant. Anyone else encountered this?

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Dynamics 365 Business Central

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gdrenteria 14,483 Most Valuable Professional on at

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V25 and Extensions

Hi

I hope this can help you:

Install and Uninstall Apps - Business Central | Microsoft Learn

Dynamics 365 Business Central: How to install AppSource extension/app via AL | Dynamics 365 Lab (yzhums.com)

BEst

GR
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Khushbu Rajvi. 8,782 Super User 2025 Season 1 on at

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V25 and Extensions

Yes, this is a known issue. This issue has been reported by various users and professionals working with Business Central, especially when managing multiple tenants or environments. As a global administrator, when trying to install extensions into a client's Business Central environment through AppSource, it automatically defaults to your own tenant instead of the client's. To resolve this, you need to log into the correct client account with necessary permissions. If issues persist, try using incognito mode or a different browser to clear cached credentials. Alternatively, download the extension file from AppSource and manually upload it to the client's environment. If problems continue, contact Microsoft Support for assistance.