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Finance | Project Operations, Human Resources, ...
Suggested Answer

Customer Portal Access

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Posted on by 5

Hi,

We are not paid BREP for few years. This will cause a problem in accessing the customer portal?

I have the same question (0)
  • AshokKumarGuptaEga Profile Picture
    Microsoft Employee on at

    Hi Jackson, what all the information you are looking to access from customer source/customer portal.  These days most of information from customer portal is deprecated.  The alternative option is to access through  Microsoft Dynamics 365 documentation @ docs.microsoft.com/.../

    Hope this helps to answer your question.  If so kindly mark the thread as resolved.

    Thanks & Regards

    Ashok Kumar Gupta Ega

  • André Arnaud de Calavon Profile Picture
    303,730 Super User 2026 Season 1 on at

    Hi Jackson,

    Are you running AX 2012? What customer portal are you referring to? Is it the one running on the AX enterprise portal? If so, it will continue to run. You are only not eligible for getting the latest updates.

  • Dynamics Product Profile Picture
    5 on at

    Hello Andre, I'm referring the access of MS customer source where the AX 2012 customers can access.

  • Dynamics Product Profile Picture
    5 on at

    okay. But how do we normally access the customer source. We are running AX 2012 R3 on-premise environment.

  • Dynamics Product Profile Picture
    5 on at

    Okay. But how we do normally access customer source? we are running AX 2012 R3 on-premise environment.

  • AshokKumarGuptaEga Profile Picture
    Microsoft Employee on at

    Hi,

    What information are you looking to access in customer source?

    Best Regards

    Ashok Kumar Gupta Ega,

    Sr.T.A, Microsoft

  • Dynamics Product Profile Picture
    5 on at

    I need to get the customer passcode for accessing customer layer to do customizations.

  • Suggested answer
    nmaenpaa Profile Picture
    101,166 Moderator on at

    Your partner should see them in Partner Source.

  • Dynamics Product Profile Picture
    5 on at

    Oh.. partner can see and get the the customer source password you mean?

  • Suggested answer
    nmaenpaa Profile Picture
    101,166 Moderator on at

    No, the development layer codes. 

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