Plugin error after upgrading to 9.1 version from 8.2

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Posted on by JZot

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Upon putting some trace logs on our post Opportunity update plugin, I've known that the error is on getting the time zone of current logged in user. Please note that this is working on our 8.2 version.

Can anyone share their thoughts what happened on that one? Thanks!

Pasting the code snippet

tracingService.Trace("currentUserSettings start");
var currentUserSettings = service.RetrieveMultiple(
new QueryExpression(UserSettings.EntityLogicalName)
{
ColumnSet = new ColumnSet("localeid", "timezonecode"),
Criteria = new FilterExpression
{
Conditions =
{
new ConditionExpression("systemuserid", ConditionOperator.EqualUserId)
}
}
}).Entities[0].ToEntity<UserSettings>();

tracingService.Trace("currentUserSettings retrieve finish");

");

From the tracing above, "currentUserSettings retrieve finish" wasn't executed. Also pasting the entire error log details.

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RaviKashyap 55,410 Moderator on at

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If I am not wrong, this would be the from the context i.e. context.UserId which is typically the initiating user id if not changed/set. You can get this from your trace log file.

community.dynamics.com/.../ms-crm-plugin-ipluginexecutioncontext-initiatinguserid-and-userid-plugintip2

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JZot 193 on at

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AH! You are correct. Upon checking the userID passed is "SYSTEM" which I think is really not a valid CRM user hence throwing the error.

Do you know why is this happening only in 9.0 upgrade? Also, can you please suggest any workaround? Thanks!

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gdas 50,091 Moderator on at

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Hi,

You can retrieve the user GUID from context -

IPluginExecutionContext context = (IPluginExecutionContext)serviceProvider.GetService(typeof(IPluginExecutionContext));

IOrganizationServiceFactory serviceFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory));
IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId); // Calling User set in the plugin registration step
IOrganizationService intiatingUserService = serviceFactory.CreateOrganizationService(context.InitiatingUserId); // User who trigger the action

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RaviKashyap 55,410 Moderator on at

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Hi,

As per my understanding, CRM is executing the OOB plugin "Microsoft.Dynamics.Sales.Plugins.PreOperationBpfInstanceUpdate" which is internal executing your custom plugin. In your code, you are retrieving the details of the current user id So I am suspecting that the users getting passed to your plugin is not correct.

I would suggest to check the Guid value of the Initiating Users from the trace log and check if this is what you expect.

Alternatively, to isolate the issue further, You can disable the OOB plugin and check if your plugin then works fine or not. This will confirm that if the issue is in your plugin or how its getting executed from the OOB plugin.

Hope this helps.

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JZot 193 on at

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Hi Ravi

THanks for the reply. Do you know how can I retrieve the GUID that is being passed in the query? As we can see in the screenshot its just using the "ConditionOperator.EqualUserId" code. Thanks!

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JZot 193 on at

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Hi Goutam,

Thanks for the reply.

Sorry but where will the "serviceProvider" be coming from? Thanks!

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gdas 50,091 Moderator on at

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Hi ,

This is basic steps for any plugin , I believe you are aware that when we are calling execute method there is a inbuilt parameter of type IServiceProvider -

public class FollowupPlugin: IPlugin

{

public void Execute(IServiceProvider serviceProvider)

{

}

}

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RaviKashyap 55,410 Moderator on at

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Hi,

You can check the below initiating user id for the plugin execution-

Entered MOLCrmPackage.Plugins.PostOpportunityUpdate.Execute(), Correlation Id: e007b78d-e065-43e1-9bf5-5f59ff245e84, Initiating User: 7b6801a0-a031-45f4-9072...)., Correlation Id: e007b78d-e065-43e1-9bf5-5f59ff245e84, Initiating User: 8c16893c-3407-e811-8148-e0071b69b721

Exiting Microsoft.Dynamics.Sales.Plugins.PreOperationBpfInstanceUpdate.Execute(), Correlation Id: e007b78d-e065-43e1-9bf5-5f59ff245e84, Initiating User: 8c16893c-3407-e811-8148-e0071b69b721

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