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Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

can I access error log and/or trace in Azure-hosted CRM Portals

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Posted on by

I tryed to create Address in portal but got error 

 An unknown failure has occurred. Error ID # [84e88245-7f75-4b7b-8dfe-95da9e738786] 

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  • Suggested answer
    Craig P. Fleming Profile Picture
    950 on at

    No not yet, there is an idea requesting access to these details but has yet to be actioned.

    Vote it up here ideas.dynamics.com/.../ID0000310.

  • Suggested answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at

    Hello Deniska,

    If you are having access to Azure Portal, You can trace the error log using two way:

    Diagnose and Solve Problems - Go to webapp in Azure > Open your webapp > Click on Diagnose and Solve Problems > Application Events or Failed Request Trace Logs. Can have a look: https://www.packtpub.com/mapt/book/networking_and_servers/9781787127029/7/ch07lvl1sec49/azure-web-apps-troubleshooting-and-monitoring for detailed info.

    Application Insights or Telemetry: Enable Application Insight for your Portal webapp in order to get all the updates(issue tracing/performance tracing etc) related to your portal instance. Please check https://docs.microsoft.com/en-us/azure/application-insights/app-insights-sample-mscrm for detailed information,

    Mark this as an answer, If you are able to find the resolution.

    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.in

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