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Microsoft Dynamics CRM (Archived)

can I access error log and/or trace in Azure-hosted CRM Portals

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I tryed to create Address in portal but got error 

 An unknown failure has occurred. Error ID # [84e88245-7f75-4b7b-8dfe-95da9e738786] 

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  • Suggested answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at
    RE: can I access error log and/or trace in Azure-hosted CRM Portals

    Hello Deniska,

    If you are having access to Azure Portal, You can trace the error log using two way:

    Diagnose and Solve Problems - Go to webapp in Azure > Open your webapp > Click on Diagnose and Solve Problems > Application Events or Failed Request Trace Logs. Can have a look: https://www.packtpub.com/mapt/book/networking_and_servers/9781787127029/7/ch07lvl1sec49/azure-web-apps-troubleshooting-and-monitoring for detailed info.

    Application Insights or Telemetry: Enable Application Insight for your Portal webapp in order to get all the updates(issue tracing/performance tracing etc) related to your portal instance. Please check https://docs.microsoft.com/en-us/azure/application-insights/app-insights-sample-mscrm for detailed information,

    Mark this as an answer, If you are able to find the resolution.

    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.in

  • Suggested answer
    Craig P. Fleming Profile Picture
    950 on at
    RE: can I access error log and/or trace in Azure-hosted CRM Portals

    No not yet, there is an idea requesting access to these details but has yet to be actioned.

    Vote it up here ideas.dynamics.com/.../ID0000310.

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