I have an incomplete void open transaction entry. It won't post due to a closed period posting date error.
Is it possible to edit this void transaction by changing the posting date to an open period.
I know how to edit payable transactions that won't post due to errors.....but I don't see where to edit void
transactions that won't post due to errors.
Please advise....................thank you
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It sounds like its stuck on the GL posting, not the AP side. You need to click continue in Batch Recovery. Then pull up the batch in the GL (Financial >> Transaction >> Batches). Click Transactions when the batch is pulled up.
This will open the Transaction Entry window. Click on the Magnifying Glass next to Journal Entry number and select the JE number pertaining to the batch. You can then edit the Transaction Date to an open period. Save it. Then pull the batch back up and try and post it.
It means I entered it, clicked post and now its hung up....shows voided (HIST*) in vendor detail and GL but its not actually posted..... the batch keeps getting hung up and an error on posting journal prints saying it couldn't be posted due to closed period....thus its not complete
Unfortunately I wasn't aware that the void date would default to original transaction at the time.....this was my second time using void. Void has already been clicked for error in question - now the batch gets hung up. When we recover it I don't know where to go to edit the transaction and change void/posting date. Any ideas
After clicking on void. We've released the batch in recovery window several times but I don't where to edit it once released. We don't want to open the closed period if possible.....I'd rather edit the transaction dates and re-post....but where?
Did you get an error after posting the void or before? If you got the error afterwards, you might want to check batch recovery. If you got it before, you should be able to change the GL data and sub ledger date to whichever period you want to void in (assuming the period is open in BOTH payables and GL), then you will be able to void. If you got the error afterwards, I'd check batch recovery because there's probably a GL batch in there with a bad date.
To add to the above, the Void and Posting dates will default to what the original transaction date was but this can and typically should be overridden.
In completed void open transaction means?
Are you want to void posted transaction with open year date? if so, just change the void date and void posting date in void transaction window and click void.
Hope this helps!!!
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