Printing a check with a Credit Memo

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Posted on by mikeyt354

I am totally new to the check running process and have a question. I currently have a payable for $500, an adjustment for $10, and a credit for $50 that are all open. However, in the Apply Payables Documents screen only the adjustment and payable are available to be checked off. So the check amount is listed at $510, even though it should be $460.

Will the credit automatically be applied when I print the check, or should it be appearing in that screen as an option to be checked off?

Thanks in advance for any help!

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L Vail 65,271 on at

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Mikeyt354

I think you need to prepare the check after the credits have been applied. Another option you have is to do a check run for that vendor using the 'Select Checks' window. The credits will be applied automatically. First, you will need to delete the check that has been created so the payable will be open again.

Let me know if this helps.

Kind regards,

Leslie

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mikeyt354 70 on at

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Hi Leslie,

The credit and payable are both open, but for whatever reason the total amount is still $510 instead of $460. Going through the select checks window still requires me to select the transactions, and only the payable and the adjustment are available to be selected.

Mike

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Sagi88 2,250 on at

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Hi mike

Start by going to the Transaction by Vendor Inquiry Window

Select your Vendor.

Are the Original Amount and Unapplied Amount the same for the credits?

If they are you will need to go to the Apply Payables Document window and apply the credits to the Invoice you are trying to pay.

It is normaal that only debit documents appear in the scroll window - you need to select the credit in the header portion and then click the invoice you want to match it to.

If they are not select the line of the credit and click Unapplied Amount in the Row Headers.

This will show you where the credit is currently applied.

You might have to unapply from that invoice and re-apply to the correct invoice.

Hope this helps

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mikeyt354 70 on at

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The original and unapplied amounts were the same for the credit, and I was able to figure it out.

Thanks so much for your help!

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mikeyt354 70 on at

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I actually have a follow-up question now.

After printing the checks, I did not select anything on the "Post Payables Screen" that popped up afterwards. After checking the checks to make sure they were correct, I now want to process the checks, but that screen is gone. Is there any way to process them once that screen is gone?

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Sagi88 2,250 on at

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Once cheques are printed you need to go to the Post Cheques Window.

Only Batches for cheques that have been printed will appear here.

Select the Batch and the Post Process.

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mikeyt354 70 on at

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Thanks again Sagi, you're a life saver!

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