You’re offline. This is a read only version of the page.
123
After selecting a Posted Purchase Invoice and selecting the Correction option to reverse and have ability to create and edit the original invoice
Errors appear that advise No Reason Code on the Header of the Purchase Invoice - I put a default in the Purchase & Payables Setup - but why would this be a requirement in the first instance?
After making the change for the default reason and perform the function again. The system asks to create the new Invoice - click Yes and get the error:
Posted Tax CR/Adj Note Nos must have a value in Purchases & Payables Setup: Primary Key=. It cannot be zero or empty.
The Purchases & Payables Setup has a no. series set for CR/Adj Notes Nos and Posted CR/Adj Notes Nos - using the same No. Series - so i don't understand the message.
The system proceeds to posts the CR/Adj Notes BUT does not create the Purchase Invoice.
What can the issue be?
Thanks Steven - will do.
Stephen,
This could be related to the Australian Localized version. I think we need input from Microsoft Support for the local version. Have you submitted a Support ticket directly with Microsoft?
Thanks,
Steve
There is no extension app or customisation aside from Aust Localisation.
Stephen,
I will try to help here... The field Reason Code, of the Purchase Invoice, in my North American version, is not a something I can setup on the Purchase & Payables Setup. This seems like an extension customization or maybe an APP addon. I know in my test Cronus database Correction, when executed, creates the CR and INV documents. Do you know if you have a customization and if so, have you checked with your Partner to see if something is not functioning correctly?
Thanks,
Steve
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (