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Customer voice - customize sender`s e-mail

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Posted on by JT-27040839-0

Hello All!

Based on information included in the article: https://learn.microsoft.com/en-us/dynamics365/customer-voice/customize-sender-email, it is possible to customize sender`s e-mail in the Customer voice app.

Our customer does not have Exchange online -> is there any chance to change the e-mail in this case? Your help will be really appreciated!

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Dengliang Li Microsoft Employee on at

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Hi,

According to this official document.

Customize the sender's email address to send survey invitations | Microsoft Learn

If you want to configure mailboxes, it is necessary to have Exchange Online.

Best Regards,
Dengliang Li

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