Hi
How can I manage Payment for installment of the products in CRM 365? could I use contract?
e.g. customer buy product , When the timing of each installment comes , sales person enter amount of that and check mark that month!
September ✅$100 paid
October ✅$100 paid
November ✅ $100 paid
December 0 not paid
FYI: I try to add these field on contract form but problem is when contract status will be actives there is no way to modify fields, then sales person can't update these fields !
Any idea?
Thanks,
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Hi Mehrdad,
as you wrote the Contract entity isn't probably best option for evidence of payments (for that locked fields at invoiced state), but you can try to create custom entity with 1:N relationship (Contract to Payments). Via workflow you can create new records at new payments entity on create of new record at contracts entity. On Contract entity you can see subgrid on form so it should be transparent as well (like "Contract lines" as native) and you can modify this records even at Contract invoiced state.
I didn't used contract entity in practice yet so i don't know about any restrictions at this entity, but i tried this solution and it should works well.
I hope it helps to you.
Mohamed Amine Mahmoudi
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Super User 2025 Season 1
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Victor Onyebuchi
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