We have a problem activating Modern POS in AX 2012 R3.
First of all,i complain about the error messages Retail Server shows us.The errors Retail Server shows almost does not reflect the root cause of error.For example we got the following error in two different use cases.
And when we look at the Event Viewer we see error "server/.../LogOn request failed."
We follow two scenario in order to activate MPos.
1.We have installed Retail Server and RealTimeService and AsyncServer and AsyncClient and Hardwarestation in HQ server(Windows Server).
We have setup Channel Database and Devices and Channel Profile and also run Jobs and all other things in order to activate MPOS.
And then we setup MPOS in another Windows 10 computer(Cachier computer).As i mentioned in above we got the error.
We follow all the steps in technet.microsoft.com/.../dn876713.aspx and also technet.microsoft.com/.../dn741434.aspx and also blogs.msdn.microsoft.com/.../how-to-connect-modern-pos-to-dynamics-ax-2012-r3-cu8-instance-in-azure
but none of them resolve our issue.After lots of searching we found this post ondynamicsax.blogspot.com/.../retail-pos-does-not-show-price-no.html and found a clue.According to mentioned post we found that CHANNELCONFIGURATIONVIEW does not return any result.We found that we must add a addresses for a legal entity( technet.microsoft.com/.../hh242184.aspx) and in address we must add Phone as a Contnact Information.
Any way, we resolve this issue and successfully activate MPOS.
2.In other scenario we uninstalled Retail Server and Hardwarestation from HQ server and installed them in mentioned Windows 10 computer(Cachier computer).
Now when we want to activate MPOS, again we got the same error as above.
We are really confusing what cause this problem.There is not any clue in Event Viewer except error "server/.../LogOn request failed."
It is better to say that when we configure direct database connectivity for Retail Modern POS,it is activated successfully, but we have problem with Retail Server.
Any way, i have one basic question.
How to debug Retail Server in order to understand why we got this error?Why does not Retail Server and MPOS error messages are not reflect the root cause of problem?
Any help?
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