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Supply chain | Supply Chain Management, Commerce
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Automated email feedback from customer

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Posted on by 17

Hi,

Just want ot ask if possible to send email to customer after purchasing at the POS with attachment like feedback form.

I'm just new D365 FO and don't have any knowledge in this kind of set-up.

Thanks,

Email Address : rino@beauti.sa

 

I have the same question (0)
  • WillWU Profile Picture
    22,361 on at

    Hi RWagan,

    Please check this document:

    docs.microsoft.com/.../email-receipts

    And please don't disclose your email address in the forum to protect your privacy.

  • RWagan Profile Picture
    17 on at

    Thanks for the reply and apologies.

    The scenario I'm looking for is that when the customer receive the receipt by email, he/she got an option to send a feedback from that email either we attached a form or template automatically perhaps an emoji to rate the service from the store.

    Hope this help and clear on my part.

    Cheers,

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