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Microsoft Dynamics CRM (Archived)

CRM - Non-responsive Editable Grid

Posted on by 35

We are using OOB editable grid in our project, but we noticed that it doesn’t respond properly.

 For one of our entity, it has completely stopped working i.e., when we click the row to be able to edit and enter value to the column, it doesn’t become editable at all.

We tried removing the control completely and putting it but even then it’s not working.

I noticed below error when navigating in-n-out of that form:

<CrmScriptErrorReport>  <ReportVersion>1.0</ReportVersion>  <ScriptErrorDetails>   <Message>Uncaught TypeError: Cannot read property 'length' of undefined</Message>   <Line>2</Line>   <URL>/%7B636312497130000185%7D/WebResources/cc_MscrmControls.Grid.GridControl/Grid.js?ver=614197546</URL>   <PageURL>/main.aspx?etc=10128&extraqs=%3f_CreateFromId%3d%257bA0BB89AE-F236-E711-8108-C4346BAC3FA4%257d%26_CreateFromType%3d1%26etc%3d10128&histKey=458759592&newWindow=true&pagetype=entityrecord#13385829</PageURL>   <Function>anonymousr:Cannotreadproperty'length'ofundefined</Function>   <FunctionRaw>TypeError: Cannot read property 'length' of undefined</FunctionRaw>   <CallStack>

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  • MarcinN Profile Picture
    MarcinN on at
    RE: CRM - Non-responsive Editable Grid

    Hi,

    Scott mentioned about invalid fields. It's true, the issue can be caused by field from related entity on the view.

  • RoelG Profile Picture
    RoelG 1,090 on at
    RE: CRM - Non-responsive Editable Grid

    See this:

    [View:https://community.dynamics.com/crm/f/117/t/244388]

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM - Non-responsive Editable Grid

    We have a client that is seeing this exact issue - did you ever figure it out?

  • ScottDurow Profile Picture
    ScottDurow 50,177 on at
    RE: CRM - Non-responsive Editable Grid

    Hi,

    Do you have any business rules or JavaScript registered for the entity? If so perhaps you could try disabling them each in order until the grid works. Also check that there are not any invalid fields in the view. Does the issue happen for all views on the entity?

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