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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Unexpected item cost
Finance | Project Operations, Human Resources, ...
Suggested Answer

Unexpected item cost

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Posted on by Chomchanok 282

Dear All,

Can someone guide me. When I was to sell a demo product but the cost is 0 but why system stamp some cost to me?

step that I check and prove.

1.I do a PO by Item with qty = 500 and cost = 0(we are check in stock in warehouse that no this item in warehouse)  

pastedimage1683624988614v1.png

2. I received this item in my stock 

pastedimage1683625010814v2.png

3. when I do a sale order we found that we have a return cost price in this order(this is defaults in a system).

pastedimage1683625078921v3.png

4. for sure we check product details to tracking about this cost but all details is 0 why return cost are still happen?

pastedimage1683625159754v4.png

pastedimage1683625166655v5.png

pastedimage1683625174046v6.png

I have the same question (0)
  • Ingmar Bickl Profile Picture
    Ingmar Bickl 108 on at

    Hi Thanakorn,

    have there been any transactions for this item? Afair correctly the system will use an old purchase price (or cost price?) if there is nothing else available.

    You can check the purchase prices here:

    pastedimage1683652363883v1.png

    I checked what happens if I crate a new product, create a purchase order (no price), post the receipt list and create a new sales order. Then I do not have a return price.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 302,604 Super User 2026 Season 1 on at

    Hi Thanakorn,

    Can you check if there are some item transactions for this product having a cost price posted?

  • Chomchanok Profile Picture
    Chomchanok 282 on at

    On this item We don't have an additional cost to fullfill and when we check a purchase price nothing shown.

    pastedimage1683707766681v1.png

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    Gaurangkumar Jani 4,546 User Group Leader on at

    HI Thanakorn Kanjiropas

    I am not sure how does this happen but to resolve the mismatch you cab mark both transaction and try to recalculate the values.

    This will update the values and both amount will nullify against each other.

    Please let us know if this helps.

    Thanks,

  • Ingmar Bickl Profile Picture
    Ingmar Bickl 108 on at

    Hi,

    can you check if there are posted transactions with physical or financial price?

    pastedimage1683719696803v1.png

    Scroll to the left until these rows are visible:

    pastedimage1683719812112v2.png

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