Service Call management Equipment assigned against customer wanted to change in another service call

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Posted on by Nias Kasim

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we are using customer id in warranty service calls as waranty customer id. after the warrty period the equipmet coming for service we changing to customer id to cash customer in previous version of gp 7.4 but in gp 10 it is not allowing to change the customer in service call for the equipment becaus equipment already assigned to another customer. How can i segrigate warranty and nonwarranty invoices

Please help

thank in advance

Nias Ali

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