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Dynamics 365 | Availability of webressources in smartphones

Posted on by Microsoft Employee

Hello,

I would like to know if web ressources are available in smartphones, the custimmization form suggests only to enable it for tablets.

Thank you,

Regards

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 | Availability of webressources in smartphones

    Hi

    Tenfold just recently added MS office 365 to their integrations list. Tenfold offers features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend. They also support MS Dynamics integration.

    www.tenfold.com/.../microsoft-office-365

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 | Availability of webressources in smartphones

    Hello,

    Thank you for your answer Andrii.

    We've tested a web resource and enabled it for tablet but it wasn't displayed on phone.

    Moreover, we're having issues with sections and sub-grids unchecked as "available for phone" and appearing on the tablet (while not appearing on the phone).

    Regards,

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Dynamics 365 | Availability of webressources in smartphones

    Hello,

    I believe it's incorrect label but chat checkbox enables webresource for any mobile client including client for smartphone.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 | Availability of webressources in smartphones

    Hello. Tenfold can also help in integrating Microsoft Office 365 enabling click to dial in Outlook. They also support MS Dynamics integration. Our click to dial also works on webpages opened in Chrome. They also support MS Dynamics integration www.tenfold.com/.../dynamics

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