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Payment Method with G/L Account Assigned

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Posted on by tlhgolfer

I wanted to see if anyone else has seen this in the new April 2021 release.

I have a customer who has been on BC for 8 months doing the same thing no change in process. They have a payment method assigned to multiple vendors and have a GL account assigned so that it will be paid automatically and post to a clearing account as this is their credit card. Then they enter a PI and post to the clearing account and all is good. They notice for May the entries are only posting 3 entries to the G/L so it is an unbalanced entry!

This is starting in May

This was before May

I do notice that the Bal Account No is missing from two entries.

We logged into an old test company from February and it is doing the exact same thing. So we know that no one has changed setups or master records the only change is the Wave 1 release of 2021.

Any help is greatly appreciated!

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Marco Mels on at

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RE: Payment Method with G/L Account Assigned

Thank you for sharing final outcome.

Thanks.

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tlhgolfer 23 on at

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RE: Payment Method with G/L Account Assigned

I wanted to post an update on this that it was a bug in MEM by Binary Stream. It was definitely not an easy fix, but they did take care of it.

Thanks,

Tanya

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tlhgolfer 23 on at

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RE: Payment Method with G/L Account Assigned

I have tried this in my tenant as well and mine works, but why would it just change for a customer and all their vendor?

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Community Member on at

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RE: Payment Method with G/L Account Assigned

Tanya,

Strangest thing I've ever seen. I have a thought that maybe you can create the entry and ask a Developer to Debug the entry through its posting process to see WHY it removes the 4th entry. This is doable.

Thanks,

Steve

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tlhgolfer 23 on at

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RE: Payment Method with G/L Account Assigned

Yes, I tried it in the live and test in Purchase Invoice. This is where the screenshots are from.

Tanya

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Community Member on at

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RE: Payment Method with G/L Account Assigned

Tanya,

I just opened my Cronus Sandbox and did a quick Sales Invoice with a Payment Method to a G/L Account (Clearing). Mine posted the 4 entries. My question then lies with the Payment Method

If you create a Payment Method now and test post an invoice does it occur?

Hope this helps.

Thanks,

Steve

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